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How important is domain expertise?

1/30/2013

5 Comments

 
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Anyone who has come across job postings for product management roles has seen requirements such as these:
  • Bachelor’s degree in Engineering, Computer Science, or equivalent. MBA or advanced degree  preferred.
  • 8+ years of successful product management.
  • Minimum 5 years of experience with “insert the domain expertise here” related technologies.
For technology companies it makes sense that a product manager would be somewhat technical; after all, you would be working with engineers, so having some understanding of technology helps. Same goes for MBA/other advanced degree (although you can learn business from being in the workplace). "Experience" I understand as well - you need someone who has done it before and worked as a product manager. 

But when it comes to domain expertise, I beg to differ. How important is it to have domain expertise? One can argue that if you are a hands-on tactical person that worked for a competitor, then it really makes sense to hire someone with domain expertise. But, if you are going to envision the next big thing and shape the company’s strategy, then having domain expertise may work against you.  Case in point: if you were to hire a consultant, you would likely consider someone who can leverage their experience in different industries to your benefit. The advantage of having a product manager with functional expertise and no domain expertise is a fresh look at your product and market. That person hasn't been “tainted” by the conventional method of doing things so he/she can actually think outside the box. Product managers are smart; given time they will come up to speed and become your market & domain experts.

So when you are planning on hiring your next product manager, figure what type of product manager you need: someone tactical or someone strategic. If it’s the latter, you will probably get the most out of someone who has had the opportunity to work with various domains.

5 Comments
Rich Mironov link
1/30/2013 09:27:19 am

Agree... domain expertise is (should be) much easier to obtain than serious prodmgmt chops or a fundamental technology base. I see too many job reqs that overreach -- all of the above plus “insert the domain expertise here” related technologies. I do think that's handy, and won't cloud your judgment... If they can nap that very rare beast, then more power to 'em.
Typically very hard to find a perfect combination, and I'd give ground on SME/domain first.

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John Harris
1/31/2013 05:21:07 am

This still seems to be uncommon. I recently interviewed for several positions "outside" my domain experience and all interviewers had the same response. Raised eyebrows and "the [call center] [travel planning] [insurance] [mobile app development]market is unique and not having experience in this area could be a real problem." Usually spoken by someone with 5, 10 or more years experience in said domain.

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Vishal Gupta
1/31/2013 05:47:24 am

I agree. I have seen far too many listings with domain specific experience required even for product marketing roles.

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Brian Martin link
1/31/2013 10:25:12 pm

I totally agree - the product management perspective and functional capability is far more powerful that looking at things purely from a subject matter expertise point of view. Once the prerequisites are covered around fundamental technology understanding, it's more about really knowing how to go about analysing the market, the competition, what are the differentiators and unique compelling proposition you are going to develop. I don't know if I agree it's "better" to have no domain knowedge in order to have a fresh persepctive, but certainly good PM skills should trump the level of specific domain knowledge.

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Bree Bites Food link
8/18/2021 09:44:40 am

Good reading thiss post

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    Sarela Bliman-Cohen is a product management executive with over 20 years experience in Technology. 

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